July 2011 – Local Marketing Blog

What Google’s Latest Update Means for Your Reviews

Brinda Lee Uncategorized

Last week Google overhauled the layout for local business Place Pages, and the most significant change relates to the way third-party reviews are displayed....

Keeping it Real: The Language of Customer Reviews

Brinda Lee Reviews & Reputation

Customer reviews come in all shapes and sizes -- different lengths, writing styles, and tones. Some are well-written and some are not. It’s common these days ...

Small Businesses See Results with Facebook

Brinda Lee Social Media

A recent study by Constant Contact, an email distribution service, has found that social media marketing is now a key strategy for small businesses. Of nearly 1...

Negative Review: What NOT to Do Next

Ted Paff Reviews & Reputation

If a business is lucky enough to be growing and serving new customers, it has or is going to get a negative review. [caption id="attachment_371" align="align...