Customer Lobby got into game mode Tuesday night
My colleagues and I had a blast cheering for our Oakland A’s Tuesday night. Admittedly, it wasn’t their best game. But that didn’t stop us from having a great time and feeling the swell of local pride every time an Athletic stepped up to the plate.
Each good play and fan cam moment got us excited. They also made me think of a lesson in local love.
It’s really important to remember that happy customers are more than just fair-weather fans. We’re all human – we could honestly strike out on a job, or run into a review stalker who just doesn’t want to play fair.
When you consistently show compassion and integrity as a business, you gain loyal fans. Your loyal fans – a.k.a. your repeat customers – are always happy to give back for great service. This comes in payment, but also in new positive reviews, more services sold for a lot less effort, and valuable trust.
NOTE: A lot of marketing services out there claim to reach your customers. Then they drop the ball with a one-size-fits-all approach for your unique business.
Contact us at 510-230-0588 or check out our website to learn how our predictive marketing service helps get more repeat revenue.