Getting a negative review hurts, especially when it feels unwarranted. But does this mean you have to sit back and let negative reviews ruin your online reputation? In a webinar hosted by LSA (Local Search Association), Ted Paff, CEO of Customer Lobby, explains how local businesses can take control of their online presence.
Some points Ted shares with the audience:
With just a bit of work, business owners will be able to shift from feeling victimized and overwhelmed to being in charge of their online reputation.
Watch the webinar here or below: