Local Marketing Blog
Local Marketing Blog
Local Marketing Blog

Personalized marketing, engaging social media campaigns, and active customer service programs can all be essential to keeping customers happy, but don’t forget where customer service starts: employe...

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At Customer Lobby, every time we get a positive review we celebrate. We glow for the rest of the day. Knowing that your hard work pays off for your customers in meaningful ways always feels great. In ...

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SEO. Three letters that induce varying degrees of excitement, loathing, fear, hope, and complete confusion. Almost all service businesses know that they need some type of SEO (search engine optimizati...

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"Too many brands treat social media as a one way, broadcast channel, rather than a two-way dialogue through which emotional storytelling can be transferred...For a truly effective social campaig...

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You’ve just finished a job for a customer. It’s perfect. You’re tickled pink by the way it turned out. As you show your favorite customer your work with pride, you notice a certain disgruntled l...

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Do you stress out about sending emails to your customers? I know a lot of our clients have. It’s hard to find an appropriate amount of contact. And then getting anyone to pay attention when you fina...

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Storytelling is the Key to Great Social Media You want to know what I love most about social media? You can talk directly with your own audience.  A while ago, I tweeted how much I was enjoying read...

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Do you have a hard time getting emails from your customers? If you are anything like the majority of service businesses, you have emails from less than 30% of your customer base. That’s not great. A...

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A social media presence has become almost as common as a social security number. If you don’t have one, it’s assumed you don’t exist. Most companies understand this and have created profiles on ...

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Are you frustrated with your online traffic? When you do keyword searches, do you rank on the 3rd or 4th page of Google? Are you stuck, feeling you’ve done everything right but don’t see any resul...

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